Reference data · Refund periods

How far back Wyoming utilities refund overcharges

A utility that charges more than the rates in its filed schedule must refund the excess straightway to the customer. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Wyoming.

Wyoming at a glance

Wyoming
RuleWyo. Stat. §37-2-218 (refund of excess charges)
How far back refunds goA utility that charges more than the rates in its filed schedule must refund the excess straightway to the customer
What starts or limits the clockNo look-back limit appears in the statute text read; Wyoming utilities and cooperatives cite §37-2-218 in their own tariffs
InterestSet by PSC order
RegulatorWyoming utility commission

What it means for a refund claim in Wyoming

  • The Wyoming Supreme Court upheld a PSC order requiring Montana-Dakota Utilities to refund overcharges to gas customers (2014), rejecting retroactive-ratemaking objections.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Wyoming with every other state.

Sources

Frequently asked questions

How far back do Wyoming utilities refund billing overcharges?

A utility that charges more than the rates in its filed schedule must refund the excess straightway to the customer.

What limits the refund period in Wyoming?

No look-back limit appears in the statute text read; Wyoming utilities and cooperatives cite §37-2-218 in their own tariffs.

Do Wyoming utility refunds include interest?

Set by PSC order.

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