Reference data ยท Refund periods

How far back Wisconsin utilities refund overcharges

Overbillings are refunded with interest; utility rules applying the state limitation statute cap refunds at six years from discovery. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Wisconsin.

Wisconsin at a glance

Wisconsin
RuleWis. Adm. Code PSC 113.0406; Wis. Stat. 893.93(1)(a) as applied in utility rules
How far back refunds goOverbillings are refunded with interest; utility rules applying the state limitation statute cap refunds at six years from discovery
What starts or limits the clockUnbilled service must be billed within two years (Wis. Stat. 196.635)
InterestInterest under PSC 113.0406
RegulatorWisconsin utility commission

What it means for a refund claim in Wisconsin

  • Disputes over overbilling go to the Public Service Commission.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Wisconsin with every other state.

Sources

Frequently asked questions

How far back do Wisconsin utilities refund billing overcharges?

Overbillings are refunded with interest; utility rules applying the state limitation statute cap refunds at six years from discovery.

What limits the refund period in Wisconsin?

Unbilled service must be billed within two years (Wis. Stat. 196.635).

Do Wisconsin utility refunds include interest?

Interest under PSC 113.0406.

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