How far back West Virginia utilities refund overcharges
Appalachian Power's West Virginia tariff (P.S.C. W.Va. Tariff No. 16, 134 pages, effective September 2026) contains no billing-error or meter-adjustment refund provision; refunds follow PSC rules and are decided on complaint. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in West Virginia.
West Virginia at a glance
| West Virginia | |
|---|---|
| Rule | Appalachian Power P.S.C. W.Va. Tariff No. 16 (searched in full); W. Va. Code R. 150-3 (PSC rules for electric utilities) and each utility's PSC-approved tariff |
| How far back refunds go | Appalachian Power's West Virginia tariff (P.S.C. W.Va. Tariff No. 16, 134 pages, effective September 2026) contains no billing-error or meter-adjustment refund provision; refunds follow PSC rules and are decided on complaint |
| What starts or limits the clock | Set in the utility's tariff; meter accuracy and testing are governed by the PSC's meter rules (150-3-3 and 150-3-6) |
| Interest | Set in the tariff or by PSC order |
| Regulator | West Virginia utility commission |
What it means for a refund claim in West Virginia
- Appalachian Power and the FirstEnergy companies (Mon Power and Potomac Edison) serve most West Virginia businesses; check the billing-adjustment section of each tariff.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare West Virginia with every other state.
Sources
- Appalachian Power P.S.C. W.Va. Tariff No. 16 (searched in full); W. Va. Code R. 150-3 (PSC rules for electric utilities) and each utility's PSC-approved tariff
- Pennsylvania PUC national list of utility commissions