Reference data ยท Refund periods

How far back Washington utilities refund overcharges

Utilities must adjust bills for overbilling for up to six years. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Washington.

Washington at a glance

Washington
RuleWAC 480-90-178 (gas) and WAC 480-100-178 (electric)
How far back refunds goUtilities must adjust bills for overbilling for up to six years
What starts or limits the clockUnderbilling can be collected for no more than six months from the error, with a good-cause exception for non-residential accounts
InterestNot stated in the rule text read
RegulatorWashington utility commission

What it means for a refund claim in Washington

  • Washington's refund window is among the longest verified here.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Washington with every other state.

Sources

Frequently asked questions

How far back do Washington utilities refund billing overcharges?

Utilities must adjust bills for overbilling for up to six years.

What limits the refund period in Washington?

Underbilling can be collected for no more than six months from the error, with a good-cause exception for non-residential accounts.

Do Washington utility refunds include interest?

Not stated in the rule text read.

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