Reference data ยท Refund periods

How far back Utah utilities refund overcharges

Gas overbilling refunds cover up to 24 months. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Utah.

Utah at a glance

Utah
RuleUtah Admin. Code R746-320-9 (natural gas overbilling)
How far back refunds goGas overbilling refunds cover up to 24 months
What starts or limits the clockLonger if the overbilling can be shown to come from a cause whose date can be fixed; crossed meters are limited to six months
InterestNone owed if the adjustment is made in the next full billing cycle
RegulatorUtah utility commission

What it means for a refund claim in Utah

  • This entry covers natural gas service. Electric service in Utah follows the utility's Commission-approved electric service regulations.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Utah with every other state.

Sources

Frequently asked questions

How far back do Utah utilities refund billing overcharges?

Gas overbilling refunds cover up to 24 months.

What limits the refund period in Utah?

Longer if the overbilling can be shown to come from a cause whose date can be fixed; crossed meters are limited to six months.

Do Utah utility refunds include interest?

None owed if the adjustment is made in the next full billing cycle.

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