How far back Texas utilities refund overcharges
The entire period of the overbilling. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Texas.
Texas at a glance
| Texas | |
|---|---|
| Rule | 16 TAC §25.28(c) (electric utilities) and §25.480 (retail electric providers) |
| How far back refunds go | The entire period of the overbilling |
| What starts or limits the clock | No look-back cap in the rule |
| Interest | A retail provider that corrects the error within three billing cycles owes no interest |
| Regulator | Texas utility commission |
What it means for a refund claim in Texas
- In competitive areas, delivery charges come from the wires utility and energy from the retail provider; each has its own rule.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Texas with every other state.
Sources
- 16 TAC §25.28(c) (electric utilities) and §25.480 (retail electric providers)
- Pennsylvania PUC national list of utility commissions