Reference data ยท Refund periods

How far back Tennessee utilities refund overcharges

When a meter is more than 2% fast, bills are recalculated for one-half of the time elapsed since the last test. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Tennessee.

Tennessee at a glance

Tennessee
RuleTenn. Comp. R. & Regs. 1220-04-04-.18 (electric meter adjustments)
How far back refunds goWhen a meter is more than 2% fast, bills are recalculated for one-half of the time elapsed since the last test
What starts or limits the clockIf the start of the error can be shown, the actual period applies; special six-month rules apply when periodic testing ran late
InterestNot stated in the rule text read
RegulatorTennessee utility commission

What it means for a refund claim in Tennessee

  • The Tennessee Public Utility Commission regulates investor-owned utilities; TVA distributors, which serve most of the state, set their own rules.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Tennessee with every other state.

Sources

Frequently asked questions

How far back do Tennessee utilities refund billing overcharges?

When a meter is more than 2% fast, bills are recalculated for one-half of the time elapsed since the last test.

What limits the refund period in Tennessee?

If the start of the error can be shown, the actual period applies; special six-month rules apply when periodic testing ran late.

Do Tennessee utility refunds include interest?

Not stated in the rule text read.

Find out what your bills should have cost.

Send one recent bill per site, or a list of accounts. We tell you where we expect findings before you sign anything. No upfront audit fee.