How far back South Carolina utilities refund overcharges
Overcharges from a misapplied rate schedule, a meter reading error, a skipped reading or any other human or machine error are credited or refunded, at the customer's option, under the method set in the rule. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in South Carolina.
South Carolina at a glance
| South Carolina | |
|---|---|
| Rule | S.C. Code Regs. 103-340 (electric) and 103-440 (gas) |
| How far back refunds go | Overcharges from a misapplied rate schedule, a meter reading error, a skipped reading or any other human or machine error are credited or refunded, at the customer's option, under the method set in the rule |
| What starts or limits the clock | The rule sets the refund interval; the Commission's parallel rules default to the 12 months before discovery when the interval cannot be determined |
| Interest | Willful overcharges carry interest; the gas rule points to S.C. Code §34-31-20(A) |
| Regulator | South Carolina utility commission |
What it means for a refund claim in South Carolina
- South Carolina, like North Carolina, names a misapplied rate schedule as a refundable error.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare South Carolina with every other state.
Sources
- S.C. Code Regs. 103-340 (electric) and 103-440 (gas)
- Pennsylvania PUC national list of utility commissions