Reference data ยท Refund periods

How far back Oregon utilities refund overcharges

Refunds are limited to amounts received in the 12 months ending on the last incorrect bill. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Oregon.

Oregon at a glance

Oregon
RuleORS 757.077(3) and OAR 860-021-0135
How far back refunds goRefunds are limited to amounts received in the 12 months ending on the last incorrect bill
What starts or limits the clockNever more than three years before the utility identified the error
InterestNot stated in the statute
RegulatorOregon utility commission

What it means for a refund claim in Oregon

  • Oregon's window is short, and it ends at the last incorrect bill, so errors found late lose most of their history.
  • People's utility districts and electric cooperatives are outside the statute's definition of public utility.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Oregon with every other state.

Sources

Frequently asked questions

How far back do Oregon utilities refund billing overcharges?

Refunds are limited to amounts received in the 12 months ending on the last incorrect bill.

What limits the refund period in Oregon?

Never more than three years before the utility identified the error.

Do Oregon utility refunds include interest?

Not stated in the statute.

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