How far back Oklahoma utilities refund overcharges
Where a gas meter error is adverse to the customer, the utility refunds the excess for the whole time the meter was used to bill that customer. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Oklahoma.
Oklahoma at a glance
| Oklahoma | |
|---|---|
| Rule | OAC 165:45-5-2 (gas meter error); electric billing rules in OAC 165:35 subchapter 19 |
| How far back refunds go | Where a gas meter error is adverse to the customer, the utility refunds the excess for the whole time the meter was used to bill that customer |
| What starts or limits the clock | No look-back cap in the gas rule; electric adjustments follow the utility's tariff and Corporation Commission rules |
| Interest | Not stated in the rule text read |
| Regulator | Oklahoma utility commission |
What it means for a refund claim in Oklahoma
- The gas rule has no cap: the refund runs for as long as the faulty meter billed the customer.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Oklahoma with every other state.
Sources
- OAC 165:45-5-2 (gas meter error); electric billing rules in OAC 165:35 subchapter 19
- Pennsylvania PUC national list of utility commissions