Reference data · Refund periods

How far back New York utilities refund overcharges

No fixed period in the statute; the Commission may require a refund or credit of any overpayment. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in New York.

New York at a glance

New York
RulePublic Service Law §118(3); 16 NYCRR 13.9 for non-residential backbills
How far back refunds goNo fixed period in the statute; the Commission may require a refund or credit of any overpayment
What starts or limits the clockBackbills to non-residential customers are limited to 12 months when the utility caused the error
InterestDecided case by case
RegulatorNew York utility commission

What it means for a refund claim in New York

  • Without a fixed period, the evidence of when the error began carries more weight.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare New York with every other state.

Sources

Frequently asked questions

How far back do New York utilities refund billing overcharges?

No fixed period in the statute; the Commission may require a refund or credit of any overpayment.

What limits the refund period in New York?

Backbills to non-residential customers are limited to 12 months when the utility caused the error.

Do New York utility refunds include interest?

Decided case by case.

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