How far back New Mexico utilities refund overcharges
Gas fast-meter refunds are recalculated from the time the error first developed; electric rules require bill adjustments for listed meter errors and allow others for a reasonable, fair and just result. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in New Mexico.
New Mexico at a glance
| New Mexico | |
|---|---|
| Rule | 17.9.560.12 NMAC (electric, non-residential service standards) and 17.10.650 NMAC (gas) |
| How far back refunds go | Gas fast-meter refunds are recalculated from the time the error first developed; electric rules require bill adjustments for listed meter errors and allow others for a reasonable, fair and just result |
| What starts or limits the clock | If the start of a gas meter error cannot be determined, half the time since the last test, up to six months |
| Interest | Not stated in the rule text read |
| Regulator | New Mexico utility commission |
What it means for a refund claim in New Mexico
- New Mexico's electric service standards apply to investor-owned utilities, rural electric cooperatives and municipal systems under PRC jurisdiction, and are written for non-residential customers.
- The "fair and just result" language gives room to argue for adjustments the rule does not list, such as a wrong rate class.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare New Mexico with every other state.
Sources
- 17.9.560.12 NMAC (electric, non-residential service standards) and 17.10.650 NMAC (gas)
- Pennsylvania PUC national list of utility commissions