How far back Missouri utilities refund overcharges
The entire period the overcharge can be shown to have existed, up to 60 monthly billing periods. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Missouri.
Missouri at a glance
| Missouri | |
|---|---|
| Rule | 20 CSR 4240-13.025 |
| How far back refunds go | The entire period the overcharge can be shown to have existed, up to 60 monthly billing periods |
| What starts or limits the clock | Counted from the date of discovery, inquiry or notice to the utility, whichever comes first |
| Interest | Not stated in the rule text read |
| Regulator | Missouri utility commission |
What it means for a refund claim in Missouri
- The rule sits in the Commission's residential billing chapter; for business accounts, check the utility tariff, which often carries a matching provision.
- An inquiry to the utility can start the clock, so documenting the first contact matters.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Missouri with every other state.