How far back Mississippi utilities refund overcharges
When a meter tests more than 2% fast or slow, Entergy Mississippi adjusts the bills for service in the previous three months, and refunds any amount collected above the proper amount. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Mississippi.
Mississippi at a glance
| Mississippi | |
|---|---|
| Rule | Entergy Mississippi Service Policy (meter testing and bill adjustment); 39 Miss. Code R. 3-1-10 (PSC billing and meter-adjustment rule) and PSC orders |
| How far back refunds go | When a meter tests more than 2% fast or slow, Entergy Mississippi adjusts the bills for service in the previous three months, and refunds any amount collected above the proper amount |
| What starts or limits the clock | No adjustment reaches back more than half the time since the meter was last tested; larger refunds have come through PSC orders |
| Interest | The PSC has ordered interest on large refunds |
| Regulator | Mississippi utility commission |
What it means for a refund claim in Mississippi
- The PSC ordered Entergy Mississippi to refund a school district more than $1.2 million, plus over $236,000 in interest, for a malfunctioning meter (Utility Dive).
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Mississippi with every other state.
Sources
- Entergy Mississippi Service Policy (meter testing and bill adjustment); 39 Miss. Code R. 3-1-10 (PSC billing and meter-adjustment rule) and PSC orders
- Pennsylvania PUC national list of utility commissions