How far back Connecticut utilities refund overcharges
When a tested meter is more than 4% fast, the refund covers the period the records show the error existed. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Connecticut.
Connecticut at a glance
| Connecticut | |
|---|---|
| Rule | Conn. Agencies Regs. §16-11-110 (electric) and §16-11-35 (gas meter error) |
| How far back refunds go | When a tested meter is more than 4% fast, the refund covers the period the records show the error existed |
| What starts or limits the clock | Without records, a default period tied to the meter test applies |
| Interest | Not stated in the rule text read |
| Regulator | Connecticut utility commission |
What it means for a refund claim in Connecticut
- Connecticut's rule is written for meter error. Other billing errors are handled through the utility's tariff and PURA complaints.
- PURA has ordered supplier refunds back several years in enforcement cases, outside this rule.
- Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
- Municipal utilities and cooperatives usually set their own billing rules.
Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Connecticut with every other state.
Sources
- Conn. Agencies Regs. §16-11-110 (electric) and §16-11-35 (gas meter error)
- Pennsylvania PUC national list of utility commissions