Reference data ยท Refund periods

How far back Colorado utilities refund overcharges

Gas over-billings are refunded for the period they occurred, up to two years. Here is the rule behind it, what starts or limits the clock, and what it means for a business with a billing error in Colorado.

Colorado at a glance

Colorado
Rule4 CCR 723-4, Rule 4402 (gas utilities), as quoted by the utility; rules text
How far back refunds goGas over-billings are refunded for the period they occurred, up to two years
What starts or limits the clockUnder-billings can be collected for no more than six months
InterestNot stated in the rule text read
RegulatorColorado utility commission

What it means for a refund claim in Colorado

  • This entry covers gas utilities. The electric rules (4 CCR 723-3) have not yet been verified for this reference.
  • Read the utility's tariff rules on billing and meter error too: tariffs often repeat or extend the commission rule.
  • Municipal utilities and cooperatives usually set their own billing rules.

Discovery Energy reviews 36 to 48 months of history on every account and pursues the longest period each jurisdiction allows. See how overcharge recovery works, or compare Colorado with every other state.

Sources

Frequently asked questions

How far back do Colorado utilities refund billing overcharges?

Gas over-billings are refunded for the period they occurred, up to two years.

What limits the refund period in Colorado?

Under-billings can be collected for no more than six months.

Do Colorado utility refunds include interest?

Not stated in the rule text read.

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